Tap Clear storage and confirm you want to do this. If you're using an iPhone, there's no way to clear the cache without uninstalling the app , so go ahead and uninstall the app from your iPhone or iPad , and then reinstall it from the App Store and sign back in if needed.
If you've exhausted your options with the app, it's possible the problem is with other software on your device. To test this possibility, restart your phone or tablet turn it off and then back on again. On an Android device, you can generally restart it by pressing and holding the Sleep button on the side until you see a shutdown menu, or pull down the control panel from the top of the screen and find a shutdown command in the control panel.
The process to shut down an iPhone varies based on the model you have. One last option you can try before taking more drastic measures: It's possible there's something wrong with the installation of the problematic app. If you're already running the latest update, you might try to uninstall the app and reinstall it to get a "clean" version of the app. If you followed the steps to clear the cache on an iPhone, you've already uninstalled and reinstalled the app, so there's nothing more to do here.
But if you have an Android device, you can tap and drag the app to the top of the screen over Uninstall. After it's removed, reinstall it from the Play Store and try again. With the relatively generous storage space built into most modern phones and tablets, this probably won't be a consideration for many people. But if you are very low on space, some resource-intensive apps might misbehave when they don't have enough memory to function properly.
The solution? Free up some storage space. On the iPhone, you can see how much space is available in the Settings app and the clear space on your iOS device by deleting unused apps or data. On an Android device, the process is quite similar; you can free up space on Android by deleting unwanted apps, clearing app caches, deleting files in the Downloads folder, and more. Still no luck? You've exhausted virtually all the most fruitful troubleshooting steps, so the reality might be that the app is buggy, fundamentally incompatible with your mobile OS, or conflicting with other apps.
If you haven't been using the app for long, you should reach out to the developer to report the issue and see if you can get a refund. Contact the developer from the app store. Keep scrolling and you should see App Support to the right of Write a Review. That's where you should find a way to reach out to the developer. For example, the note-taking app Drafts 4 was renamed Drafts Legacy Version after Drafts 5 was released. Sometimes, apps crash way too frequently. Occasionally, one refuses to open altogether, crashing each time you try to start it.
Sometimes, privacy settings can wreak havoc with your apps. Any apps that require your permission to access services or information will be listed here. If your device is full to the brim, you may encounter weird app behavior. This is particularly true of apps that require free space to function, like camera apps, audio recorders, and so on. You might also encounter a general operating system slowdown. Learn how to create free space on iPhone or iPad. Learn how to request an app refund from Apple.
Despite the platform being relatively stable, problems are bound to appear occasionally. These can include random restarts, software glitches, and freezes that require manual intervention. Many issues are resolved simply by restarting your device. Reboot It! Other models have either a virtual Home button software-controlled, without moving parts or no Home button at all.
This is the last resort for persistent issues related to the core operating system. If your iPhone is still under warranty, any repairs will be covered and free of charge. You can then decide whether you want to get the device repaired. If repairs are expensive, it might be worth opting for a new device , instead. Apple will even offer you some trade-in credit to use toward your new device. Do you wish there was something you could do to improve the software you use?
Analytics are anonymous usage stats gathered about your device, the software that runs on it, and what you use it for. The company can then use the info to improve the OS. This will help them squish bugs and create more stable software experiences.
There are a few other toggles you can enable, but none are as valuable as those two in terms of improving your everyday experience.
Apple promises that no identifying information is transmitted during this process, but you can turn these off if it makes you uncomfortable. Browse All iPhone Articles Browse All Mac Articles Do I need one? Browse All Android Articles Browse All Smart Home Articles Customize the Taskbar in Windows Browse All Microsoft Office Articles What Is svchost.
Browse All Privacy and Security Articles Please help. This is very frustrating. Twitter keeps crashing my ipad 3. Had already done all 5 of the above, multiple times, but makes no difference. Can often only get a few tweets read before it locks it up, then takes 5 minutes to reboot. Even tried deleting approx other apps on there. A game I play called Madden 18 on my phone keeps crashing when I go on it.
All my games on iPad crash after few mins playing I tried everything u suggested but its still crashing ios ipad2 is what I play on. But none of these strategies have worked. And because my iPod is older there is no more possible updates that will work. I was hoping to see something more sophisticated for fixing a game crash.
I play SimCity Buildit and the city I have is very small, so not a whole lot of graphics, but it keeps crashing. Every item on this list has been tried and it still crashes. I use an iPad 2. Can someone help me? None of this works for me. Now my music and Facebook apps are crashing. Any advice would be greatly appreciated. Also make sure your iPhone has storage space available, when the iPhone gets full it behaves terribly. For me musical.
None of the tips above worked for me either. I tryed and nothing is working there is no update and I already tried everything else please tell me what to do. The system is up to date. The apps are up to date. Apps randomly crash and have to be rebooted.
According to the settings I already have the latest iOS software. What do you suggest? Every time I would select Pages, it would open, try to load all the documents and then crash.
Worked like a charm. I can then pluck the document I want from iCloud Documents, work on it, put it back and all is hunky dory. Tadaaa no freezess problem solved. Kik loads for 7 years and then crashes. All my apps do that actually. Rebooting the phone takes forever, reinstalling an app takes forever, all I wanna do is chat on kik or play blockheads but the phone decides that the app should crash 50 times after loading for 58 billion hours until I give in and reboot my entire phone which takes 10 minutes, tops.
Either way, this website sure helped. Please check your storage first!! My iPad has been crashing upon launching email, Facebook and my favorite game freezes continually. I tried all of the above steps, to no avail. Deleting some unused apps fixed the problem immediately. I feel dumb, but….
I have done everything stated here, including what others comments suggest and yet apps continue to crash over and over again. Every single app on my ipad crashes from time to time, some of them every time I use them. I always have the most current ios and app updates. I never have more than one app running at a time, e. I always do the double tap and swipe to remove all apps when I am finished with them.
I have had it with Apple and will get an Android tablet next time. I have an android phone and love it. I have gone through all steps suggested. My software is uptodate too. Is there another way to fix this recurring issue. Actually Christina, this consistently works to fix crashing apps in iOS. Updating apps, quitting apps, and updating iOS works.
It works for me and everyone else on a regular basis, maybe you are doing something wrong. Your next option is to go buy a brand new iPhone, maybe that advice will work for you. The Photos app keeps crashing every single time I open it, and this just happened. I have tried all of the steps severally. Safari also crashes, and sometimes it ghost- types.
I have tried all of above points with Instagram — including getting the newest iPhone …. No idea what to do next!? I have one newspaper app Times Union that repeated fetus to home screen only when reading the comics or looking at pictures. I am having the same issue since updating to 9. Messages crashed when I tried to text a picture. Safari crashes or the keyboard becomes unresponsive. Maps crashed while using for directions.
What a nightmare! I have tried rebooting and issues still continue. It gives me around 5 seconds on the login page then the app closes, even if I manage to login and briefly see my homepage, when the app closes it then logs me out. I think the problems started when I updated the app. Please help! I have an ipad 2 and ever since I updated to ios 9 every app I have crashes any ideas how to sort this out guys.
I have an iPad 2 and suffer the same problem as you do Bill. I accept that my iPad is elderly at 4 tears old but Apple have not persuaded me to upgrade and face the same problem when they decide the next version of the iPad is to be made unusable by a software upgrade. I have an older iPad too, I kept it usable by avoiding software updates. It would be a paperweight if I updated it to the latest junky iOS versions, I saw it happen with friends and colleagues iPads, no thanks!
Yes, really. The secret to prolonging the life of Apple products is to never update the system software, which never speeds things up, never improves performance, never helps apps perform better, but always reduces performance and reduces usability. I sell my art on my Instagram account and going on 5 days now, as soon as I click on the app it spits me right back off. I have tried all of these tricks multiple times with no avail!
Except for the factory set.. I am so beyond frustrated! Try to update the Instagram app. You can also try deleting it and re-downloading it. You also may need to update iOS to the newest version available. Been having the same problem for o er a week now. As soon as I launch the Instagram app n my ipad it crashes. Heve been resetting the ipad, removing and redownloading the app: nothing works. I have ios 9.
Have sent two messages to instagram, no reply. On my iphone 6 the app works perfectly well ios 9. This is driving me crazy! Can anybody help? I need this app to work asap!!! Hi please help a friend of mine we exchange phones he gave me his 4s.
Are your iPhone apps crashing? This article helps you fix your apps if they are crashing on iPhone. I agree. I would have put this one at step 2, right after restarting the App. Rebooting the phone, either by cycling it off then back on, or by a hard restart, can solve a whole range of issues. Actually in the 3rd tip it mentions specifically to reboot the iPhone or iPad afterwards.
If you actually read the article, you would see that. Correct the reboot trick was mentioned as a subset of one of the existing tips, I edited the guide and moved rebooting iOS to the very top of the article since it is quick, easy, and does often work to resolve crashing app issues. Might as well make it obvious! I work Apple Support as a newbie. Restore can be a pain in the ass. Restart is easy, peasy. I like peasy.
Also quitting Apps via the Multitasking screen is a miracle worker. But if you do and you have backed up your phone to iTunes or the iCloud it is no big deal. In an ideal world your iPhone would work like an Etch-a-Sketch. Been there, done that many times. All steps. Harmony by Logitech was just such a POS app. Took them weeks and beaucoup user complaints to update. Sometimes you have to delete the account, hard reboot, then re-add the account. If you do that, you will lose any mail stored on the Mail app though.
I use several mail accounts so it will take time to re build the accounts but worth it if it fixes the crashing. Closing and reopening works, for a while, but it still frequently crashes. Updated to newest IOS version, assuming this would fix. No good. Totally restored tablet but this did not fix it. For months and months, through several updates. Five days, so far. Safari crashes in iOS are usually resolved by dumping stored data, history, and cookies.
You may have a different issue, it may be with settings or cache or something else with the iPhone. Or, reset the iPhone to factory settings which deletes everything off of it, then add the mail account as new.
Does it work then? If so, something was wrong with the prior install. If the email account is with Gmail or Yahoo, there are different email apps specifically for those email services too. I use Gmail app, it is good. Not Yahoo or Gmail. I may break down and do it anyway. Less severe than a total Reset or Restore. I had this issue and it was a rogue email causing the crash.
I would recommend buying iPhone 6 off contract in that situation, the iPhone 6S is not looking too exciting so I agree might as well get the discounted 6. I deleted and then uploaded Instagram through iTunes while plugged into my computer and it worked.
So I did — buy the Android. Love it. Meanwhile, this apple pos is gonna be used as a Spotify player or a boat anchor. I wouldnt bother, IOS has been nothing less than rubbish since V7 they are screwing it up more with every update. Buy and Android phone next. None of this worked for me.
Ended up going through all steps, including having Apple wipe my devices iPad and iPhone , reinstalled iOS, reinstalled Photos app and depopulated all my photos. I did backup my other data, but decided to check it before restoring. The app still crashes. I can edit half a dozen photos or so, then the app hangs and crashes. Try again later. I have done the above five steps repeatedly and still my apps crash.
Am I being forced to purchase another iPad? May be your app has become obsolete and an update or the latest IOS is not compatible with the app. Name required. Mail will not be published required. All Rights Reserved. Reproduction without explicit permission is prohibited. Enjoy this tip? Subscribe to our newsletter! Thank you! You have successfully joined our subscriber list. DragonKing says:. November 9, at pm. Allen says:. August 20, at pm. June 28, at pm. Paul says:. Linda Ramos says:. June 27, at am.
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